cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Image Transfer Utility 2 on Sequoia does not launch

rossta0825
Contributor

Trying to use the Image Transfer Utility2 with a Mac Mini running MacOS 15.5 Sequoia.  The Canon support website indicates this utility is now compatible with this OS so I downloaded version 2.2.30.0 and installed it.  However, when I double-click on the application, nothing happens. No launch animation. It does not show up in the dock area as a running application. No sign of it in Console logs.

Would like to be using this with my SX70HS camera running 1.1.1 firmware.

2 REPLIES 2

John_Q
Product Expert
Product Expert

Hello rossta0825,

To start the Image Transfer Utility 2, you would want to double-click the Image Transfer Utility 2 icon in the ImageTransferUtility folder. This is found in [Applications > Canon Utilities > ImageTransferUtilty]. The camera and computer need to be connected to the same network also. 

rossta0825
Contributor

Okay.  Right.  Just like every application.  So, what do I do when nothing happens after doing that?  I've tried rebooting, reinstalling.  Can you confirm that Image Transfer Utility 2 does run on MacOS 15.5?

Announcements