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02-15-2023
05:51 PM
- last edited on
02-16-2023
09:00 AM
by
Danny
M1 Mac Ventura T7 EOS Utility 3 started out working fine. Now it only works once after a restart. After that first use when booted there is a flash window, Black/White lettering, 1/2 second, too fast to read, then the regular start downloading window with the lettering dimmed. No functions. Restart and you get one shot at it again.
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02-16-2023 05:42 PM
Sorry. I can’t help. Extremely difficult to diagnose issues when it works on one device but not another and the basic parameters seem the same. You could give Canon a call at (866) 261-9362.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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02-15-2023 07:45 PM
MaBook Air M2 with Ventura 13.2.
Verify that you are running the EOSU3 file and not the unnumbered EOS Utility loader file.
Verify that you have granted the required Files & Folders permissions.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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02-16-2023 12:55 PM
EOS Utility 3, Vrs 3.15.20(3.16.20.4) Yes, you show the same window I am seeing. Although I have been a MAC user since the 512 days I have rarely had to deal with "Files & Folders permissions". I know, I should know all this apparently. So, what am I looking for? If I should be looking at Settings: Camera-I see only Skype. Am I looking for Camera? If it is not there, How do I get it there? What is missing? Note: this all works the first time EOS is opened after a restart... so something has to be right in the setup. When I disconnect the camera from the iMac it will not reconnect without a restart. I have never seen a reference to EOSU3
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02-16-2023 04:49 PM
I started with an Apple II.
System Settings->Privacy & Security->Files and Folders is the path.
You can find the EOSU3 app in Applications->Canon Utilities->EOS Utility.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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02-16-2023 05:38 PM
In Applicaations:
Canon Utilities Folder> EOS Utility Folder>EOS Utility is the EOS Utility Launcher for Pairing over Wi-Fi/Lan... do not see how this applies.
Canon Utilities Folder> EOS Utility Folder> EU3> EOS Utility 3 is the App I am using.
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02-16-2023 05:42 PM
Sorry. I can’t help. Extremely difficult to diagnose issues when it works on one device but not another and the basic parameters seem the same. You could give Canon a call at (866) 261-9362.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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02-16-2023 06:28 PM
Thanks for the effort. What I will do for now is change the way I shoot and process. I will take multiple shots and transfer all in one go once a day.
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02-16-2023 06:39 PM
If you are just transferring images try using Apple Image Capture.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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05-18-2023 09:39 PM
I have the T7i and same issue after upgrading to Ventura. It only works after a reboot and once I close the app or turn off camera it won't start the EOS Utility 3 app any more. Any fix yet?
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05-18-2023 09:46 PM
Are you using EOSU 3.16.12?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
