EOS Remote App for Android - I have lost my password. How do I override or reset the app password?

[elsmain]

I have lost my password to enter the EOS Remote App to control my D6 remotely.  

How do I override or reset the app password?

I have attempted to delete the App on my phone and re-install.  That did not help.

Thank you,

[Tim · Accepted solution]

Hello Elsmain,

You can change the encryption settings, but you would have to navigate through the steps.  You need not change anything until it comes to setting the encryption settings.  The steps to get there start here:

1.  Set the power switch to <ON>.

2. Press the <MENU> button to display the menu screen.

3. Under the [
] tab, select [Wi-Fi], then press <SET>.

4. Press the <Multi-controller> to select [Enable], then press <SET>.

[Wi-Fi function] is now selectable.

5. Under the [
] tab, select [Wi-Fi function], then press <SET>.

REFERENCE

When you first use this setting, a screen appears prompting you to register a nickname for your camera.

When the camera is connected to another device via a wireless LAN, the nickname will be displayed on the device. Be sure to set a nickname for your camera.

Select [OK], then enter a nickname. (Up to 16 characters can be entered.)

When you are finished, press the <MENU> button.

Select [OK] on the confirmation screen, then press <SET>.

The nickname is registered, and [Wi-Fi function] screen will appear.

NOTE

Virtual Keyboard Operation

• Switching to other input areas

To switch between top and bottom input areas, press the <Q> button.

• Moving the cursor

To move the cursor, press the <Multi-controller> in the top area.

• Entering text

In the bottom input area, press the <Multi-controller> to select characters and press <SET> to enter them.

You can check how many characters you have entered, and how many more can be entered, by referring to [*/*] on the upper right of the screen.

• Deleting text

If you make a mistake, press the <
> button to erase it.

• Finishing text entry

Press the <MENU> button to confirm what you have entered and exit. If a confirmation screen is displayed, select [OK] to exit.

• Canceling text entry

Press the <INFO.> button to cancel text entry and exit. If a confirmation screen is displayed, select [OK] to exit.

6. Select [
] (Connect to smartphone) and press <SET>.

7. Press the <Multi-controller> to select [Camera access point mode], then press <SET>.

Select [OK] and press <SET> to go to the next screen.

8. Press the <Multi-controller> to select [Easy connection], then press <SET>.

Select [OK] and press <SET> to go to the screen in step 9.

REFERENCE

When [Manual connection] Is Selected

Set [SSID], [Channel setting], and [Encryption settings] on each screen displayed.

• Enter an SSID.

Enter any character using the virtual keyboard.

When you are finished, press the <MENU> button.

• Select [Auto setting] and press <SET>.

Select [OK] and press <SET> to go to the next screen.

To select manually, select [Manual setting] and turn the <Main Dial>.

• Select [None] and press <SET>.

Select [OK] and press <SET> to go to the screen in step 9.

For encryption, select [AES], then enter any encryption key using the virtual keyboard.

9. Connect the smartphone to the camera.

• On the Wi-Fi settings menu of the smartphone, select the SSID (network name) displayed on the cameras LCD monitor.
• For the password, enter the encryption key displayed on the cameras LCD monitor.

-> The next screen may be automatically displayed even when the operation on the smartphone is not completed.

Do not press [Cancel] until you have completed the setting.

10. Start EOS Remote on the smartphone.

Do not press [Cancel] until you have completed the setting.