08-04-2020 10:06 PM
Hello,
My issue is this:
I go into Digital Photo Professional 4, click on a single raw photo, go to "save" button over he image, I click it, then the window showing the progress via a bar, but then about 9 other windows that are the same pop up. I don't want this. Why is it doing this? How do I stop it from doing this?
-Andrew Mareschal
08-04-2020 10:25 PM
@AndrewMarescha wrote:Hello,
My issue is this:
I go into Digital Photo Professional 4, click on a single raw photo, go to "save" button over he image, I click it, then the window showing the progress via a bar, but then about 9 other windows that are the same pop up. I don't want this. Why is it doing this? How do I stop it from doing this?
-Andrew Mareschal
Hello, Andrew, and welcome to the forum.
Is it possible to get a screen grab of all the windows? Also, what OS are you running and DPP version. That might seem trivial, but it could help. It might be as simple as reinstalling DPP.
FD
08-04-2020 11:04 PM
I have version 4.12.60.0 of DPP. It's running on a Windows 10 PC.
08-05-2020 07:43 AM
Might you inadvertently have more than one file selected?
08-05-2020 10:09 AM
Strange. I only get 2 in this sort of case, one for the original screen and one for the pop up save & convert box. If you can't find any other reason for it then it may be worth re-installing DPP.
I do notice on your screen shot that on the extreme bottom right you have a Windows notification flagged up, probably worth sorting this out first.
08-05-2020 10:12 AM
I'm pretty sure I'm only selecting one file. And even then, when I used to convert multiple files only one progress window would pop up for all of them.
08-05-2020 10:32 AM
Delete and reinstall DPP4; see if that corrects the problem.
Are all those DPP alerts in your Task Bar the different Save windows?
08-05-2020 10:38 AM
So I have uninstalled and reinstalled the program to no avail. Same issue prevails. I even found an older version but that did not solve the issue.
All those windows are from one file.
08-05-2020 10:39 AM
Is it occuring for any file in any folder?
08-05-2020 12:51 PM - edited 08-05-2020 12:52 PM
Click the close dialog box when finished in that window. Otherwise it leaves the window open when it finishes converting and you end up with all of those windows.
Rodger
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