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Digital Photo Professional 4 Non-responsive Following File Save

jazzone
Contributor

I've been using DPP4 since its introduction on my Windows 7 desktop without incident. I just upgraded to a new computer with Windows 10, more RAM (16 GB), and faster CPU (i7-8700). I now find that DPP (4.7) hangs for about 30 seconds following a file save.The strange thing is that DPP (and only DPP) becomes temporarily non-responsive following ANY file save, even a small Notepad text file. Watching Windows Task Manager, I see that the CPU utilization jumps to about 12% following a file save for about 30 seconds, but only when DPP is open. Any idea what's causing this and how to fix it?

 
52 REPLIES 52

Hi Magurian, I'm using DPP for the first part of my digital darkroom processing because I like how it handles the RAW files better. The picture styles, sharpness etc that I do in the camera carries over better. With LR it is stripped out. So, I start the process in DPP. Convert the files and then head over to LR to catalogue, do any additional processing if necessary or take to NIK and/or PS.

I'm using the workaround and so far it is stable. Fingers crossed that Canon is working on DPP 5 that will be more stable and not require the work arounds. So far they are working no issues after I gave permissions to the folders with photos. Probably better this way since the new profile doesn't have files in the other folders. Nothing for DPP to keep scanning.

I strongly recommend you download the trial version of DX0 Photolab.  I think you will find that it blows away DPP.   It also has excellent camera-lens combination optical correction.  Does any other software correct for the camera-lens combinations?  I think others just correct for the lens.  Is this true?

 

Anyway, I find it does far more and is faster than DPP.

Thank you so much for that!  My saves were taking 25 seconds. Logging in as a secondary user made it instantaneous. I am only editing JPG files, not RAW. I was not looking forward to learning new software.

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