DPP crashed, no error message

[YossiDror]

Digital Photo Professional - the s/w was functioning perfectly till last week . Since last week, the s/w crashed immediately after loading with no error code or any message .

Computer info :

processor : 12th Gen Intel(R) Core(TM) i7-12700   2.10 GHz

RAM : 16GB

OS : Win 10 pro, Version 22H2

OD build : 19045.4894

Any idea ??? 

Tks, Yossi .

[jrhoffman75]

---

@YossiDror wrote:

Digital Photo Professional - the s/w was functioning perfectly till last week . Since last week, the s/w crashed immediately after loading with no error code or any message .

Computer info :

processor : 12th Gen Intel(R) Core(TM) i7-12700   2.10 GHz

RAM : 16GB

OS : Win 10 pro, Version 22H2

OD build : 19045.4894

Any idea ??? 

Tks, Yossi .

---

I don't have an explanation, but I recommend that you uninstall the software and then use the free version of CCleaner to perform a registry clean. That has worked for me when DPP has acted up. 

[YossiDror]

Thanks . I will try the CCleaner . 

[wq9nsc]

Definitely follow John's suggestion and also move or delete any files in whatever you have set as the default image directory.  If you don't set a fixed default directory, it would use whatever image folder last used so move the files out of it. 

Many years ago, DPP was instantly crashing and it quit after I cleared out the image directory.  I suspect it created a corrupted file when it was saving images the previous time it was used.

Rodger

[YossiDror]

Thanks . Looks like the base reason for the crashes was a corrupt RAW file stored at the same working folder I used .Removing that file solve the problem .

Thank you all .

Yossi .