10-06-2024 06:16 AM - last edited on 10-08-2024 09:15 AM by Danny
Digital Photo Professional - the s/w was functioning perfectly till last week . Since last week, the s/w crashed immediately after loading with no error code or any message .
Computer info :
processor : 12th Gen Intel(R) Core(TM) i7-12700 2.10 GHz
RAM : 16GB
OS : Win 10 pro, Version 22H2
OD build : 19045.4894
Any idea ???
Tks, Yossi .
10-06-2024 06:46 AM
@YossiDror wrote:
Digital Photo Professional - the s/w was functioning perfectly till last week . Since last week, the s/w crashed immediately after loading with no error code or any message .
Computer info :
processor : 12th Gen Intel(R) Core(TM) i7-12700 2.10 GHz
RAM : 16GB
OS : Win 10 pro, Version 22H2
OD build : 19045.4894
Any idea ???
Tks, Yossi .
I don't have an explanation, but I recommend that you uninstall the software and then use the free version of CCleaner to perform a registry clean. That has worked for me when DPP has acted up.
10-06-2024 07:00 AM
Thanks . I will try the CCleaner .
10-06-2024 09:27 AM
Definitely follow John's suggestion and also move or delete any files in whatever you have set as the default image directory. If you don't set a fixed default directory, it would use whatever image folder last used so move the files out of it.
Many years ago, DPP was instantly crashing and it quit after I cleared out the image directory. I suspect it created a corrupted file when it was saving images the previous time it was used.
Rodger
10-07-2024 10:27 AM
Thanks . Looks like the base reason for the crashes was a corrupt RAW file stored at the same working folder I used .Removing that file solve the problem .
Thank you all .
Yossi .
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