Canon Camera Connect App not connecting to my EOS SL2

[propswest]

Hello,

This Canon App is probably one of the worst pieces of software I've ever used. I've tried for hours, using both Wi-Fi and Bluetooth to connect and cannot get it to work.

I have a Rebel EOS SL2 camera and a Samsung J7 Android phone.  I have a fresh version of the camera app.

When I enter the SSID Wi-Fi password, it says "Waiting to connect" on the camera (see image below) and the phone app just says "when done, return to this page." (see images below) It seems like it's connected, I return to the page, but there is no "Next" button.  I'm just stuck.

Enclosed are screenshots from my phone and the app.

I have tried uninstalling and re-installing the camera app. I have tried resetting the camera's wi-fi settings, etc.  

Please help, the instructions and troubleshooting provided by Canon are just awful.  I have also scoured this discussion board and don't see anything helpful.

[Waddizzle]

You should not need any passwords or SSIDs to connect via Bluetooth.

[propswest]

I'm just showing the Wi-Fi example, not Bluetooth.  And passwords aren't the issue with Wi-Fi.  It connected for me ONE TIME randomly, but never again.

My understanding is that you need to use Wi-Fi in order to control the camera remotely, right?

[Waddizzle]

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@propswest wrote:

I'm just showing the Wi-Fi example, not Bluetooth.  And passwords aren't the issue with Wi-Fi.  It connected for me ONE TIME randomly, but never again.

My understanding is that you need to use Wi-Fi in order to control the camera remotely, right?

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You can control the camera with either Bluetooth or Wi-Fi.  The primary difference is range, or distance to the host device.