01-01-2022 05:57 PM - edited 01-01-2022 06:25 PM
I recently purchased Canon 90D camera and want to install software on my laptop (Macbook 2017).
Can't install either of these software applications:
EOS Utility 3.14.30 for macOS
Picture Style Editor 1.26.10 for macOS
Digital Photo Professional 4.15.20 for macOS
After I start *-installer.app the extracting files window pop-up and nothing after. See screenshot.
Does anyone know how to deal with it?
01-01-2022 06:47 PM
When you downloaded the apps, did you check both the hardware and software prerequisites? I do not think the Canon apps are compatible with MacOS 12, which was just released on 10/25/2021. I also want to point out that Apple has since released two major updates, v12.1 and v12.2, which was just released on 12/17/2021.
Canon has yet to announce a date when an update to Monterey may be released.
01-02-2022 11:17 AM
While it is true gthat the Canon site doesn't list software for macOS 12, the macOS 11 software can be installed on my MacBook Air 2018 with macOS 12.1, which my MacBook says is up-to-date as of today.
Perhaps there are some permission issues; go to System Preferences and see if there are disk access permissions you need to authorize. The Universalinstaller needs to be authorized for Full Disk Access.
01-02-2022 06:03 PM
Look like this particular laptop has a problem.
I tried on my second macOS laptop and after extracting files I got an installation prompt.
But I can't find how to allow UniversalInstaller full disk access. In system preference, there's no such application as UniversalInstaller.
01-02-2022 06:13 PM
Found a solution. The problem was exactly the same as here - https://community.usa.canon.com/t5/Camera-Software/MAC-EOS-Solution-Disk-29-0A-Installer-Doesn-t-Wor...
After I switched the region to United stated an installation prompt appeared.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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