Camera Connect App User Guide

[npsit]

Where is the User Guide for the Camera Connect App? Also, why doesn't his app transfer images with the location information?

That being said, I have successfully installed and used the app with my G7X. My informal User Guide for using this app is as follows. Any suggested "improvements" to this guide would be appreciated.

Getting Started and 1st Time Connecting

1. Install the "Canon Camera Connect" app on your smartphone.
2. On your camera in the "Change Camera Settings" Menu, select "Wi-Fi Settings"

• Select "Reset Settings" to set the Wi-Fi settings to the default. (I suggest this just to make sure all settings are cleared).
• Turn Password to "On" (if desired).
• Select "Change Device Nickname" and enter a name for your camera, i.e., “My Camera”.
• Exit Camera Settings menu.

1. Close the Camera Connect app if it is still open on your smartphone.
2. Press the "Mobile Device Connect" button on camera.
3. Register a designation for one-touch connection by selecting smartphone symbol.
4. On your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot from list.
5. Using the password displayed on the camera, enter the password on your phone's Wi-Fi setting (if password is turned on in item 2 above).
6. Be patient waiting for camera/phone to make a Wi-Fi connection.
7. Once connected, launch Camera Connect app on your smartphone. Note:Things seem to work best if you launch the app after you have connected to the camera Wi-Fi.
8. Select your device on the camera,i.e., "iPhone" in my case.
9. If everything is connected properly, the smartphone app should show your camera's name at the bottom of the app screen (Success!). Note: if you press the ON/OFF button on your camera, the connection will be lost. Now you should now only work within the phone app.After you have completed the Getting Started steps above, in the future you only need to do the following steps to use Camera Connect.

Connecting to Camera

1. Close Canon Camera Connect app if it is still open on your smartphone.
2. Press "Mobile Device Connect" button on camera.
3. Using your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot.
4. Once connected, launch Camera Connect app on your smartphone. Note: It seems that things work best when you launch the app after you have connected to camera Wi-Fi.
5. The camera/phone should automatically connect.Camera Connect has three button options, “Images on camera”, “Remote Shooting”, and “Location information”.Images on camera
6. Use this selection to transfer images from the camera to your phone.

Using the Camera Connect App

1. Connect the camera to your phone and launch Camera Connect app.
2. Select “Images on camera” button on the app.
3. Camera images will be displayed on the phone. Note: If you have added location information to photos, a small satellite symbol will be displayed in the top left corner of each photo that has gps data attached.
4. Select a photo you wish to transfer and then hit phone symbol on the bottom of the screen to transfer image. Note: I haven't yet figured out how to transfer several images a once.
5. When transferring photos via this option in Camera Connect, location information is not transferred (see comments below in "Location information" section.Remote Shooting
6. Use this selection to remotely operate the camera with your phone.

Remote Shooting 

1. Connect the camera to your phone and launch Camera Connect app.
2. Select “Remote Shooting” button on the app.
3. The camera lens will automatically come out and a live image will be displayed on the phone.
4. You can zoom in/out and trigger the shutter via your Camera Connect app.
5. When operating via Remote Shooting, the camera only works in “P” mode.
6. Movie recording is not possible in Remote Shooting.Location information
7. Use this selection to add the location information to images on the camera. The process involves first telling your phone to start logging locations, by date and time, and then later adding this location information to images with matching dates and time. For this feature to work, the camera needs to have the same date and time as your phone (Use camera Settings to change the date and time on your camera). There are two choices within the Location Information:

• Begin (End) Logging: Select this button to start or stop you camera from logging location information. You need to start the logging prior to taking photos that you wish to tag with location information. Note that you do not need to have the camera connected for this step and the logging will continue even when the Camera Connect app is closed. Also note that phone logging will increase the battery usage on your phone. After you have taken your photos with your camera, select End Logging to stop phone logging.
• Send Location Information: Connect the camera to your phone (Make sure you have already closed the app on your phone before starting the connect steps) and select this button to add location information to images taken on the camera while your phone was set to location logging. After you have done this, you can go to “Images on the Camera” button to review the images – Those with location information will have a small satellite symbol displayed on the top left of the screen. Note that all photos transferred with the “Images on the Camera” transfer function will not transfer the logging information. You need to transfer the images directly off the SD Card via an SD card camera reader cable to your phone or to your computer in order to transfer the images with location information. (Hopefully Canon will change this limitation some day)

[npsit]

I suggest you try reseting the mobile device connect button on your camera. To do this on your camera: Menu -> Change camera settings -> Mobile Device Connect Button -> remove any registered destinations. After you have removed all registered designations, go through the connect process. I won't guarantee this will work but give it a try.

[edburns_nonwork]

npsit wrote: "Note: I haven't yet figured out how to transfer several images a once."

I stumbled upon how to do this. When in the gallery view, click the phone icon at the bottom of the display, this lets you select multiple images. You would have to manually select each one to get all of them, I think.

Ed

[Canon750D]

Hi!

I've been trying to connect my Canon 750D to my iPhone 5c, but so far without success. When I enable the wifi on the camera, the network created by the camera doesn't show up in the list of possible network connection on my phone. 

Does anyone know how to solve this problem?

Thanks!

[npsit]

I haven't encountered a problem with my phone not seeing the camera's wifi signal but I suggest you try resetting the mobile device connect button on your camera (see one of my posts above on the steps)

[voyagersue]

Finally an English language descriptioin that works!  The user guide scrambled my brain.

The only problem, I shot a picture using remote shooting.  I could see the picture in the small square on the lower left of the screen in the app.  But afterwards, I couldn't find the picture in my gallery.  Do I have to do something to save the picture?

Sue

[npsit]

Note that when you use Camera Connect's "Remote Shooting" the images are stored on your camera and not automatically copied to your smartphone photo gallery. Use Camera Connect's "Images on Camera" to transfer the photos from the camera to your smartphone. Keep in mind that if you are GPS data logging with Camera Connect's "Location Information" feature, the GPS data does not transfer to your smartphone when using "Images on Camera" transfer feature (Cannon please fix this!). To transfer images to your smartphone with the GPS data, I copy images from the camera's SD card directly to my smartphone via a SD adapter cable.

[DARM]

Thanks, npsit, for a useful guide.

One correction, applicable to a G5X at least. You say:

>> 5. When operating via Remote Shooting, the camera only works in “P” mode.

However, in the G5X user guide it says:

>> "P" mode is used for shooting in modes other than "P", "Tv", "Av", "M" and "C"

I have taken 50+ photos in M mode, and it works OK. However, to change mode on the camera it seems to require that you reselect "Remote shooting" in the App, else it will not detect the change.

The paucity of the information about remote shooting in the G5X user guide surprises me, in comparison with the other options. For the record I can change ISO, aperture, exposure, and switch flash on / off. I can zoom in and out. I can click to set the point of focus. There's a big shutter button to shoot and, next to it, a smaller button which appears to act as a half-press of the shutter. I was searching for a description of the user interface when I found this thread.

Finally, in my version of the App (1.3.10.21) the control of Location information is within a separate menu item called just that, not within Remote shooting.

[npsit]

Note to DARM: The reason I started this thread was because there seemed to be very little information from Cannon about using Camera Connect (for my G7X) so I put together my own User Guide.

Yes Location Information is a separate menu item from Remote Shooting but I think you can start GPS data logging via Location Info and the go to Remote and the data will continue to be logged. I haven't tried this but it should work.

[JenShaw]

Hi - did you manage to solve this issue?
I have got a new iphone 6S and can't save the photos from the canon connect app to my phone.

The camera connects fine to the phone and I can see the photos in the app but when I press the download/save button it says: 'Access to the picture is not permitted. In the [settings] applicaiton, from [privacy], permit access to the picture.'

I've checked out the privacy settings on the iphone and can't see there's anything to do.

It all worked fine on my last phone which was an iphone 6

Thanks

[wingbeats551]

THANK YOU, THANK YOU, THANK YOU!! The manual was pretty much useless to me, but following your instructions I was able to connect and transfer photos the first time I tried.