Camera Connect 3.0.1 Geolocation issue

[jeromeg]

I have been using Camera Connect to add geolocation on my PowerShot SX620 HS. That worked very well until recent automatic update of Camera Connect with Version 3.0.1 on my iPhone SE with iOS 16.1.1

Now it seems that all pics are geotagged with time and location of starting a Location information record instead of location being updated continuously as before. So all pictures now have same location, until I stop a Location information record and start a new one.

Any one there facing the same issue?

[shadowsports]

Greetings,

I'd have to test this.  I did confirm the feature worked when v3.0.1 was released.  Note that the app can work 2 ways.  Approximate location and Precise location.  These are both options in the Android version, I have not verified in iOS as I don't use an iPhone or iPAD with my Camera.  Take a look in the Apps settings and permissions to see if this is supported in IOS and which you might be using.   Location should be updated in real time as you move.   

[pwithington]

I'm using Camera Connect 3.1.1.44 (Build 1382) on an iPhone 11. I have the same issue with an EOS 850D, which is the T8i in the U.S. (Which Canon won't let me register to my U.S. Canon account because Canon doesn't believe its customers should buy equipment outside the U.S. then return to the U.S. with it. Just brilliant.)

The iPhone has accurate GPS data. Photos taken with the phone's camera have the correct lat/long while photos taken with the 850D at the same time don't. It isn't clear to me if the Camera Connect doesn't update the data it's transmitting or if the camera itself is not updating.

This issue ought to be easy to detect because it happens frequently.

[jeromeg]

Hi Rick, thank you for prompt reply.

On iOS I have "Precise Location" activated but I suspect the issue could be in time synchronization with the camera. As the camera cannot synchronize with the new version of Camera Connect, it uses the first time and location data of the record. On the camera display, both UTC time and location remain the same for all picture, even if camera local time changes.

Cheers, Jerome

[birdon72]

I have this same issue with my R5 Mark II, using Canon Connect with my iPhone 11. All photos, regardless of location, show the same GPS coordinates, which is where I was when I initially connected my camera to Canon Connect that day. This renders geolocation absolutely useless. 

[pwithington]

Try this: Go to Settings:Apps:Camera Connect:Location. Change it to "Always". See if that makes a difference. I just change it from "While Using App" to always, then tested. It worked this time.

Cheers!

[birdon72]

I have mine set to “always”, and it makes no difference. I walk miles while out birding, and every picture has the same GPS coordinates. I recently switched from Sony (5 months ago), and the Sony version of this app was flawless when it came to geotagging files while using the same iPhone. With so many people experiencing this same issue (for years in some cases), how does Canon not look into this? 

[pwithington]

Yes, I still have this problem. One would think Canon would have addressed this issue by now.

Anyone from Canon care to comment?

[Stephen]

Hi, pwithington.

The Canon Community is intended for peer support (users helping users), not official support from Canon USA.

The current version of Camera Connect from the App Store, as of today is version 3.2.40.

This feature should work with a Rebel T8i, if your iPhone is on iOS 16 or later, and you've paired your camera with the app, reach out to support for one-on-one troubleshooting at 1-800-OK-CANON (800-652-2666), weekdays from 9am to 6pm (ET) or https://canon.us/global for help outside of the United States.

If your 

If you

[Waddizzle]

I was not aware of any Canon apps that automatically update themselves.  My Mac laptop doesn’t.  My iPad and iPhone don’t, either.  Canon apps on Windows platforms don’t automatically update, either.