12-10-2024 10:23 AM
12-12-2024 09:38 AM
Thanks for letting us know what Canon product you've got. The ES970 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.
Hope this helps!
12-12-2024 11:15 AM
There appears to be a similar device for the European market.
This might be better than nothing:
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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