04-05-2014 01:11 PM
Hello!
I shot some videos yesterday fine. Today I went to record some videos, and when toggling to the menu to select the correct white balance ( daylight, cloudy, flourescent, etc ) the whole white balance menu is GRAYED OUT! I can select nothing...
Any ideas? I restarted, removed the memory card, etc, no luck!
My camera is a Cannon Vixia HF S100
Thank you in advance.
-Randall B
04-07-2014 07:37 PM
Hi Honestbest333,
This menu option should be available in any of the camcorder settings except Special Scenes such as the Portrait, Sports, Night modes.
If your camcorder is not set to one of these modes, please contact us.
09/26/2024: New firmware updates are available.
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