Importing Video from HV20 to MAC OS 10.8.3

[joanz]

When attempting to import video and/or download software updates to my computer from the Canon website, I cannot get my computer to detect the camcorder.  It is connected with a USB cable and the camcorder is ON PLAY.  I have tried three different USB cables with the same result.  Any ideas?

[Richard]

Hi Joanz,

To transfer movies, your camcorder requires a firewire with a Special 4 pin connector (IEEE 1394 compliant) for the camcorder and a 4-pin or 6-pin connector to match the firewire port on your computer.  Please note:  A firewire to USB connector will not work.

If your computer lacks a firewire port, you may want to check with your computer manufacturer regarding the availability of a firewire expansion for your computer.