Icon now showing up on desktop

[HelenV]

I've tried both USB ports, I've tried turning it off, and turning it on. However, the icon stopped showing up on MacBook desktop. Thank you in advance.

[William_N]

Hello HelenV,

Thanks for your post!

So that the Community can help you better, we will need to know what model camera you are using. Any other details you'd like to give will only help the Community better understand your issue as well.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

[HelenV]

It's the incomparable XA 10