04-16-2019 03:38 PM
I've tried both USB ports, I've tried turning it off, and turning it on. However, the icon stopped showing up on MacBook desktop. Thank you in advance.
04-16-2019 03:53 PM
Hello HelenV,
Thanks for your post!
So that the Community can help you better, we will need to know what model camera you are using. Any other details you'd like to give will only help the Community better understand your issue as well.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
04-16-2019 03:56 PM
It's the incomparable XA 10
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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