Hf r700

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09-01-2019 03:51 PM
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09-02-2019 12:02 AM
Hi Philr85,
What do you mean when you say the shade dances? Can you give an example?

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09-02-2019 12:50 AM
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09-03-2019 05:31 AM
That blocking has two causes. Your image is dark and you either shot or uploaded at a low bitrate. As YouTube re-encodes videos it will accentuate image artifacts such as these.
Make sure your images are well exposed and shoot at the highest bit rate that your camera is capable of. When you upload do not use a bit rate that is less than that used to shoot the original. You wont eliminate all artifacts but will give your video a fighting chance. To get even better results you can render your HD as UHD and upload that at an even higher bit rate. For instance, I shoot 1080 5p at 35000kbps, render the edit in UHD, and upload at 80000kbps. Uploads may take time but the results on YT are worth it.
EOS C100 mk2 with the Canon EF-S 18-135mm IS STM and EF-S 24mm STM lenses - Zoom H2n - Dell 8700 i7-4790 3.6Ghz, 24GB Ram, Win 10, Nvidia GTX 1060 6GB - DaVinci Resolve Studio 19.1.3 - Blackmagic Speed Editor - Presonus Faderport 1 - DJI Ronin S

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09-03-2019 10:08 AM
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09-03-2019 10:33 AM
The guide bit rates given for YT tend to be on the low side probably to cater for those that have slow internet upload speeds.
The main thing is to make sure you have enough light to get a decent exposure.
EOS C100 mk2 with the Canon EF-S 18-135mm IS STM and EF-S 24mm STM lenses - Zoom H2n - Dell 8700 i7-4790 3.6Ghz, 24GB Ram, Win 10, Nvidia GTX 1060 6GB - DaVinci Resolve Studio 19.1.3 - Blackmagic Speed Editor - Presonus Faderport 1 - DJI Ronin S

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09-04-2019 02:52 PM

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09-05-2019 03:52 PM
Philr85,
We're sorry to hear that you believe there is an issue with the unit. We recommend sending the unit to Canon for evaluation.
You may fill out an online repair request form at the following link to setup your repair using our online service.
https://www.usa.canon.com/internet/portal/us/home/support/service-repair

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09-05-2019 04:57 PM

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09-06-2019 06:28 PM
Philr85,
At this time, we recommend sending the unit in for a free evaluation. We do not have advanced pricing available for this model.
You may fill out an online repair request form at the following link to setup your repair using our online service.
https://www.usa.canon.com/internet/portal/us/home/support/service-repair
