01-28-2020 01:26 PM
All of a sudden, after the using the camera successfully for years, I suddenly get a File Read Error on my camera and am unable to record anything. I have it set to MP4 recording. Any ideas what is happening and how to solve it? Thanks
01-28-2020 05:35 PM
Have you tried a new SD card?
Have you formatted the SD card in the camera?
Is it a full size card or a micro card with adapter?
01-28-2020 06:29 PM
It is a full size card and I formatted it in the camera. I have been using these discs for years and this problem has appeared literally overnight.
01-29-2020 02:38 AM
Hi there,
It would be a good idea to try one new SD card that you have not used before jsut to confirm that the issue is not specific to these cards. I think something between 16GB and 32GB would be best since those were two of the most common sizes when the camera was released and the 64GB+ cards have a slightly different communication method.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.