02-07-2021 12:43 PM
I have just bought the above camcorder and trying to do a firmware update. I have copied the update to the SD card but the firmware tab in the menu is greyed out so can't update the camera. The manual says use slot B but I have tried both slots and no joy. Has anyone any ideas as to where I might be going wrong?
Solved! Go to Solution.
02-07-2021 07:04 PM
02-07-2021 07:04 PM
Solved. Faulty SD card.
02-11-2021 09:36 AM
It turns out it wasn't a faulty SD card after all but appears to be a faulty card reader in the camera. It's been sent back for a possible exchange camera.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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