Canon Community

SammyQ222 · 02-24-2022

I have a MG5720, with Windows 10, using the IJ Scan Utility. Magic Garden is not installed.I want to change the location where photos are saved, but even though I made the changes in the utility, the scan program always delivers them to the desktop. ...

SammyQ222 · 05-30-2017

Windows 10. Title says it all. The printer works, but the scanner does not, after rebooting. This is related to this post: http://community.usa.canon.com/t5/Printer-Multifunction-Support/My-MG5720-will-not-scan-It-prints-fine/m-p/209592

SammyQ222 · 05-22-2017

Unable to scan documents. Windows 10. Wireless connection, it prints fine but will not scan. If I click on IJ Scan Utility small window comes up with Product Name: Canon MG5700 series Network. I click on Auto and get an error message: Scanner Not Sel...

SammyQ222 · 02-28-2022

Okay! I always changed the setting on the little pop-up that lets me choose which scan to use. I now see that each item in the pop-up has it's own settings area. That's all needed to know. Thanks!

SammyQ222 · 05-28-2017

I spoke too soon. A couple days later, I am unable to scan. The printer no longer shows up in IJ NETWORK SCANNER SELECTOR EX. It looks like I need to reinstall the drivers AGAIN. Why is this? I am using Windows 10.

SammyQ222 · 05-23-2017

That worked! I uninstalled all the Canon programs, re-booted, then reinstalled using the driver you referenced. Thanks for the help.

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Can't save scanned photos to my desired folder.

Every time I reboot my computer I have to reinstall the Canon drivers - MG5720

My MG5720 will not scan - It prints fine.

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Re: My MG5720 will not scan - It prints fine.

Re: My MG5720 will not scan - It prints fine.