Canon Community

Hi. Doing a warranty return on a GX4020. It's stuck in error mode (1300 printer jam). I want to factory reset it before I send it back. However, I cannot get out of the error screen. It comes up on power on and stays there. The only way I could find ...

Hi all. Trying to get Canon support for an issue with my GX4200 Mega Tank printer. Before I can do that, I have to add the new printer. I tried a few times with the serial number (the correct one), and it kept failing saying it might be an error or i...

Hi all. Got a 1300 code (paper jam). Had something in front of the output tray. Got the 1300 code and pulled the jammed piece out. Now the jam is cleared but the 1300 jam code will not clear. I've tried a shutdown, unplugged it, but the jam message i...

I have a new GX4200. Had some issues connecting to Wifi Direct. Going to mess with that later. But to get it up and running, I connected to our home Wifi network. Seemed okay. My wife printed from her IPhone with no problem. However, when I try to pr...

Looking at various new models and I'm not clear on the Wifi Direct vs. Mobile Printing. I basically understand Wifi Direct but am wondering how mobile printing figures into the equation. I assume it has something to do with how individual devices con...