Hi All, I just replaced all of the rollers in my Canon DR-5020 Document scanner and now it stretches the image. Does anyone have an idea on what could be stretching the image? Thanks.
I appreciate you quick feedback. With regards to installing incorrectly, we have more than 20 of these machines in house and have been repairing them the same way for the past 5 years. Not until recently have I begun seeing this issue occur. My g...
Thanks for the quick reply. The question is related to an after installation of a new upper reading unit. The machines that we use will generally have either Win XP or Win 7. There are no error messages, but when I scan there will be either a black...
