I have a Canoscan 9000F Mark II. I'm trying to get the scanner buttons to work with it -- particularly the COPY button. I've installed all available Canon software for Windows 7 (x64) for this scanner. When I hit the COPY button, I get this dialog...
Yeah, I never got this issue resolved. This thread just sits here, and will probably just sit here indefinitely, as a testament to the utter ineffectiveness of Canon Support. Don't waste your time with the antivirus hypothesis. I already tried disa...
...And why, oh why, isn't there a dedicated SCANNER section on this forum? I, and hundreds of others, I see, have had to post their scanner problems here in the printer/multifunction (or some other) forum section. Why don't scanners get their own sec...
Guess what? STILL no call-back from the supposed "second-tier engineers" to whom my support case was claimed to have been "escalated" nearly two weeks ago."Canon Support" is a complete joke.Meanwhile, my Canon 9000F Mark II scanner, with its touted "...
So, I went through Canon Support. The rep not only had no idea how to fix the problem -- he first tried to deny that the problem existed at all, using phrases such as, "it SHOULDN'T need any other app in order to work," "you SHOULDN'T be getting that...