I own a Pixma TS6420a printer. The black ink ran out. I bought a new cartridge from Staples. My printer will not recognize it. The support error code is 1688. It says the ink has run out and replace the ink cartridge. I just did that. How do I...
It was the only one in the store yesterday. Staples stock for my particular printer was very low. They did not even carry a combo pack. I needed to print yesterday and did not have time to wait to order directly from Canon. I will call Canon on M...
I had purchased from Amazon and it said genuine Canon. I have had the issue in the past regarding non Canon ink. I contacted Amazon and they agreed to refund me for the cartridge. I then went to Staples for the purchase. If Staples sells Canon ca...
