Canon Community

JohnL57 · 07-15-2026

I am having a problem with the Canon Quick Menu not opening (no errors or anything). I use it to change the settings for scanning mostly. The scan screen on the printer works, but I don't see any place on the printer to change the scan settings. I...

JohnL57 · 08-09-2024

I have a PowerShot SD870 IS that I hadn't used in a long time. I charged the battery and the camera worked fine for a couple of minutes then the lens wouldn't retract and I got a "Lens Error". I charged the battery again, I tried starting the camer...

JohnL57 · 07-16-2026

I mentioned that I could not open the Quick Menu and that I reinstalled it. I was able to solve the problem from what I read on here. The Event Viewer was mentioned, but I did not know how to get into it. After I found how to do that, I found the ...

JohnL57 · 11-06-2024

Hi! No, I didn't figure out the problem. Maybe one of these days I will try a new battery. I have a Sony camera which I have never had any problems with, so I am in no hurry to try another battery.

JohnL57 · 08-19-2024

Thanks for the info Tronhard! My last thing here is if anyone knows of any good aftermarket companies that make batteries for Canon cameras?

JohnL57 · 08-18-2024

Thanks for the info Tronhard! My camera does not show the battery level on it. When I turn the camera on, there is a black screen with "lens error, restart camera" on it then it shuts off. That is why I brought up testing the battery.I saw what yo...

JohnL57 · 08-17-2024

Thanks Tronhard, but I think that you missed the whole reason for my post. My problem is the "lens error". I asked about testing the battery for two reasons. One is because I need to know if a faulty battery, even though it can be charged, can cau...

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Canon Quick Menu won't open

Lens Error PowerShot SD870 IS

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Re: Lens Error PowerShot SD870 IS