Hi. I posted the response below in the Print Studio Pro - Problem Starting from Lightroom conversation. After consideration, I realized that I was taking the thread off-topic, and the information I found should be shown to all forum members. My ...
John,Thanks again for the great feedback. The problem is resolved!This morning, a Canon support rep and I discussed the situation. He noticed that I had V1.0 installed (mP2L-mac-1_0_0-ea10_3.dmg). He found the latest 1.3 version (mP2L-mac-1_3_0-e...
I spent over an hour with Canon Support. Barbara gave it her all, but nothing worked to get PPL to see my Pro 300. She is reporting the issue to their software developers.As a side note, I got the Media Configuration Tool to see my Pro 300 using ...
John,Thanks, I'll give them a call. FYI, I was able to get the Media Configuration Tool to work after setting up the Pro-300 to use WiFi to connect to my network. PPL STILL does not work.Regards,Dan
John,PPL is installed. However, when I try to use the stand-alone or plugin versions of PPL, it does not see my Pro-300 when I click "Find Printer" in the "Add Printer" window. What's worse is that the app closes immediately if you don't add a prin...
