Canon Community

Canon generously provided a new printer to replace the one which stopped working. I have been trying to register it and purchase a CarePak. I entered the info from the packing slip and the new serial number. I uploaded the packing slip. It still does...

It jammed over and over again, and the last time I was unable to pull the paper out whole so there are pieces I can't get at. It's out of Canon warranty but I have an extended warranty through the card card I used.Although the service/support page sa...

When the printer receives the print command, it does not grab any paper but goes through a printing cycle, presumably wasting ink onto the roller. Then it gives an error code about a paper jam and paper not exiting. There is no paper jam. I've put fe...