I have a model MG5422. The 1681 error appears constantly. I have changed all my ink cassettes. It has not helped. I cannot print or perform other functions. I did follow the owner's manual powering down and powering up. I have also disassembled ...
Error says I have more than one of the same colored ink cassettes installed. This is not the case! All ink cassettes are as they should be. But my small black # 251 is highlighted as the problem. All of the cassettes are newly replaced!
My printer is not new - I have changed ink tanks many times over the years. I am now getting this Support Code 1681 error. The code would indicate I'm using the wrong ink tank. I have replaced all tanks and still have the same error code. The one...
Shadowsports, THANK YOU FOR YOUR RESPONSE AND YOUR TIME. I have replaced all ink cassettes. The correct cassettes were used! All cassettes are in the proper positions! No duplicate (2 of the same kind) cassettes are used. Error 1681 still exists ...