Hi Trueman,
The method you mention is what we would recommend to reset the file numbering back down to a lower number. When file numbering jumps up like that it is typically related to files on the memory card. I see you mentioned you formatted the m...
Hi TarsierSpectral,
I'm sorry to hear you are getting noisy audio from the built in microphone on your EOS C70. For security reasons we are not able to access files from places like Dropbox through Canon support, so I'm unable to hear your audio exam...
Hi MonteWard,
I'm sorry to hear you are having issues controlling your camera through your gimbal. Through Canon support we only have information on the products made by Canon, so we do not have information on what your gimbal needs. Also we cannot g...
Hi raainley,
The EOS Webcam Utility should automatically detect your Canon camera. You shouldn't need to add it as a capture device. It looks like you already tried some of the things we would recommend for an issue like this. Another thing to double...
Hi Aatj,
I'm sorry to hear you are having a frustrating experience with your camera. Through Canon support we only have information on products and software made by Canon, so we do not have information on what may need to be adjusted in Lightroom. Th...
