had to reinstall w10pro64 fully updated on two laptops, and cannot get the driver installer to find the printer. static ipeven had the laptop hardwired via a netgear 8pt gig switch with only the printer.no security sofware installed.windows defender ...
so sad that all canon can give us it the old "uninstall, reinstall" montra along with factory reset your device and router. seriously canon! get some real tech support, and some software engeneers to fix this cronic problem with your installer! spend...
cannon said something is blocking (error on my part, the typical responce) but.... i can communicate and find the printer, even though the driver installer cannot. C:\>arp -aInterface: 172.16.73.221 --- 0x4Internet Address Physical Address Type172.1...
fresh clean install on dell of win10pro64. defender and firewall turned off. network discovery turned on. browse, and web interface work fine, installer does not see. it. wifi or hard wire ethernet does not matter. dhcp, static does not matter. same...