Greetings jpgruber,
You may try reaching out to our Parts Order Center to see if they may have the parts you are looking for. Bear in mind that, due to liability issues, we are unable to provide you instructions on how to conduct repairs. If you purc...
Greetings
I'm sorry to hear that you are having a product registration issue for your flash unit. Given the nature of this particular issue, I would recommend for you to call our customer support department by phone. They can be reached at 1-800-652...
Greetings Raise3D,
Per the description you have provided, you have performed the troubleshooting steps that we would have suggested. We would suggest on sending the camera to our facility for repair, but in case you would like to troubleshoot the iss...
Greetings chameleon318,
Thank you for performing the troubleshooting steps that we have suggested, and I am sorry to hear that the connection issue persists between your camera and the computer. Sometimes things can be more efficiently resolved by di...
Greetings MikeBill,
I am sorry to hear that you and your friend are having issues with the EOS C50 when attempting to shoot in high speed continuous using the RF 600mm F4L IS USM lens. We appreciate you troubleshooting the issue along with finding th...
