Greetings yosechris,
You may attempt to use your local wireless router for the camera to connect to instead of it working as an access point that your computer would connect to. This would allow for both devices to be connected to the same access poi...
Greetings PhuDorje,
The EOS R5 Mark II can record in the MPEG-4 AVC/H.264 codec instead of H.265/HEVC, but it requires for the camera to be set to shoot in the XF-AVC S YCC420 8bit or the XF-AVC S YCC422 10bit format. You may click on the following l...
Greetings kurt212,
I am sorry to hear of the frustration caused by the EOS Webcam Utility software not working well on your Apple computer. Per the description you have provided, you have performed some of the troubleshooting steps that we would have...
Greetings Okiefisher,
Per review, unfortunately the VIXIA HF R500 does not have the function to remove the icons off of the display, which includes when the camcorder is connected to a capture card or external monitor where a live image feed will hav...
Greetings dgorke-36,
Sorry to hear that you are having audio and video sync issues, and it is odd that this issue was not happening when you first got the camcorder. There are a couple of things you could check to see if we can pinpoint the root caus...
