Canon Community

Ok, so I got the new printer (the previous one died completely after 5 months). But this one is telling me I have a paper jam.  NO, I DONT!!!! there's no paper anywhere in the printer.  What do I do??

I've had this printer since January. I was printing yesterday and it just died. It won't turn back on. there was no error message or beeping, nothing. Just died.  I unplugged it, pressed and held the power button and nothing happened.  I can't find t...