My Pro-1000 is about 9 months old. Has not had heavy use - perhaps 50 prints total. Today I was set to make a number of prints for a show we have coming up. I attached my Windows 10 laptop via USB as I usually do. I turned the printer on and it start...
I spoke to a Canon tech on Monday. He declared it dead. He said they were going to ship one to me that night. That didn't happen. I am supposed to get one Monday. As to wht was wrong, he had no idea other than to say it was serious. That it was.
More information:If I wait at least 10 minutes with the power cord removed it will start to boot.At one point I removed the print head. The printer did a self-check I assume and then told me the print head was missingI added the print head.Initially,...