08-02-2014 02:36 PM - edited 06-05-2016 01:37 PM
Could not complete driver installation during brand new set-up because of this message. Went through wirless connection set-up several times and connectivity was always present. Logged into my D-Link 626L router and could see the printer connected but the ip address referenced was 0.0.0.0. Tried to assign a static ip address through set-up on the printer and also use the cmd prompt in windows, all to no avail.
Called Canon Support and these 2 setting changes solved the problem:
1) Disable the Wirelss LAN DRX setting
2) Disable the IPv6 Setting
This article explains how to adjust the settings on the printer.
Solved! Go to Solution.
08-05-2014 04:48 AM
Thank you for sharing!
07-28-2015 01:11 AM
Thanks so much. The cable company gave me a new (better?) router after which I could not print wirelessly any more. Your answer solved the problem.... after I had tried in vain for several hours on my own. Much appreciated !!!
09-11-2015 09:10 AM - edited 09-11-2015 09:23 AM
Did not work at all for me.
Out of all the different brand wireless printers, this has to be the worse to setup.
3 hours + and still trying
wi-fi Blue light is on, yet it wont install to PC
09-13-2015 09:34 AM
What version of Windows are you using; Windows XP, Vista, Windows 7, 8 or 10?
Are you using the 32 bit or 64 bit version of Windows?
09-23-2015 11:10 PM - edited 09-23-2015 11:30 PM
I have a similar issue.
I have a canon MG 5220
I connected the printer to the wireless network / access point just fine.
I got a new dell desktop and went to canon's website, downloaded the canon driver for the printer. It worked fine and i printed a documented test page wirelessly
The next day, i get an error message saying canon updates can not be performed because printer was not detected on network.
I deleted the driver, restarted both my printer and computer, connected my printer to the wireless network and it connected fine to the access point. Downloaded the pritner driver to my desktop and now its saying printer can not be detected. I keep re starting everything and nothign is working. I am not able to connect to my desktop to printer wirelessly at all.
but my MAC and a PC laptop is able print wirelessly to this canon printer
04-13-2016 05:49 PM
05-06-2016 04:16 PM
First of all, same problem, same solution worked ... but the link in the OP is inactive. Here is where I found the information:
I'm using Win10 x64. One day my printer worked (and had been working since I bought it), the next day my computer couldn't find it. Reinstalled drivers, still nothing. Did this, it works again.
I'm suspecting that somehow it's a Win10 problem. I've had to reset my install of Win10 three (count'em, 3!!) times since I've installed it, and this may be just another bug-as-usual for MS. After all these years in the business, you'd think they could fix one thing without breaking something else....
06-04-2016 08:36 AM
Thank you so very much. After a couple of hours of strugle this solution fixed it.
Cannon, please fix this issue.