DM-E1 Microphone for Webcam Use

[CMPosey]

Neither Zoom nor Microsoft Teams list my DM-E1 microphone on my EOS RP as an option to choose on their drop-down menus for a microphone. I have delegated and re-installed all programs involved (EOS webcam utility, Zoom, and Teams). Any help will be appreciated; thanks! BTW: the camera is listed fine on their drop-down menus for the video source.

[CMPosey]

No, I did not; good point! I am at work now and will not be home till noon tomorrow. I will let you know what happens. Thanks. 

[CMPosey]

I did, did not work either. But I see jaewoosong answered me that the microphone does not work with the Canon webcam utility! Go figure, who would have thought that Canon would make a microphone that did not work with a webcam program of theirs? Does not make any sense. Thank you for helping me all night with this, I appreciate your time and effort.

[jrhoffman75]

The red text says “external microphone connected separately to your computer”. Doesn’t the DM-E1 have a 3.5mm pin to connect to computer?

[CMPosey]

It does, but when I connect to the camera or connect to the computer, neither work. 

[jrhoffman75]

Maybe give Canon a call at1-800-OK-CANON to see why the mike won’t work with computer. 

[CMPosey]

Thanks for the number, will do!

[jaewoosong · Accepted solution]

EOS webcam utility states that it does not support microphone.

Q: Can I use the camera’s microphone?

A: No, EOS Webcam Utility software doesn't transmit audio through USB connection.Please use your computer’s built-in microphone or an external microphone separately connected to your computer. 

Canon USA EOS Webcam Utility – Windows Official Su... - Canon Community

[CMPosey]

Oh my! I would have never thought that a webcam program would not support a microphone!!!!! Thanks!