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VIP
Posts: 8,203
Registered: ‎08-13-2015

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable


@yhafting wrote:

Changing the startupfolder doesn't work. Actually changing the startup folder requires that i push "browse" which also starts this spinning wheel thing. 


The wheel is spinning because it is looking for image files, and finding them.  It is building previews of the images it finds.  Change the startup folder in Windows Media Player and Digital Photo Professional, both of them.  

 

You can stop the behavior by not feeding it.  Set the folder to a folder without any media in it.  I created an empty folder in my root directory on my “C:” drive.  Also do not store hundreds of image files in a single folder.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 8
Registered: ‎05-18-2019

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

What good is this program if i can't use it with folders with pictures?

It did actually work without spinning wheels using the last displayed folder until i do some action that triggers the perpetual reloading.

 

It may well be that it is building some kind of preview data, only that it never finishes (it does eat up all available RAM at some point if i allow it to continue. - I had it going while eating dinner and doing some other stuff and it was closing on 12 GB.  

What i do not get is why the media player should have anything to do with this? 

It seems unlikely that i can use DPP and avoid "feeding" this mechanism, when simply using a drop down menu (without selecting any folder) will trigger this odd behavior. 

Occasional Contributor
Posts: 10
Registered: ‎02-19-2019

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

On my computer DPP was almost unusable, but this has changed after moving all my photos from the main drive to an external (previously empty) HDD

VIP
Posts: 8,203
Registered: ‎08-13-2015

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

“On my computer DPP was almost unusable, but this has changed after moving all my photos from the main drive to an external (previously empty) HDD.”

That is one way to change the startup folder to an empty folder.
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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 8
Registered: ‎05-18-2019

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

"On my computer DPP was almost unusable, but this has changed after moving all my photos from the main drive to an external (previously empty) HDD"

I wish that would have helped. My photos are all on a separate disk, and have been so all the time. (Fast SSD for programs, large HDD for photos and such).  


Reputable Contributor
Posts: 544
Registered: ‎01-25-2018

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

[ Edited ]

When you go into the tools/preferences/general settings menu in DPP, what is it showing in the temporary files area?  Any chance it has filled up this storage spot and isn't releasing space?

 

When it is hanging up, use ctrl + alt + del to go into task manager and see what it shows for disk loading and what processes are taking up the majority of the resources.  Win 10 search indexer is a well known problem child and when it gets triggered by user behavior or other programs it will hog the disk resources as it tries to build its search index. I kill search indexer but it is often brought back to life by the constant Win 10 updates forcing me to remove this bloatware once again. The Win 10 Malware manager is another huge consumer of disk access resources and like Win 10 updates it often goes into heavy maintenance mode at the most inopportune time forcing your application to fight with it for resources.

 

Also, the way task manager displays resource utilization you can have one disk in a multiple drive system running at 100% read/write capacity while task manager displays a much lower percentage because it is displaying overall system utilization instead of just one individual drive which may be maxed out at that point causing it to become the bottleneck.  

 

There is a free system monitor program Hwinfo64 which will display a tremendous amount of system data including a lot of information on your drives and controllers including drive health so you might take a look at those to see if anything odd is going on.

 

4.10.20.1 is very well behaved on my computer.  I do have it set to start on a blank directory to avoid the time it takes to load files from the last directory used but even with somewhat over 1,000 files in an individual directory it is under 15 seconds to load the preview files from the long-term storage location on a mechanical drive and even less for current files which I transfer from the camera to a SSD for processing.

 

Good luck getting it figured out.  I have had issues with earlier versions of DPP and Win 10 itself is a multi-faceted disaster that has taken far too much of my time but I am very happy with the current version of DPP.

 

Rodger

EOS 1DX M2, 1DX, 1D M2, EOS 650 (film), many lenses, XF400 video
Occasional Contributor
Posts: 8
Registered: ‎05-18-2019

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

Thanks for the tip Rodger. 

I have been monitoring everything from the task manager (i'm used to that) for the whole time. 

This time however i took the pain of ending one task at a time until i found
"NVidia Container", which until now had gone completely under the radar. 

The paradox is, when i use "end task" on this, it seems nothing happens, however the wheel stopped, and DPP seems to work just fine, that is i get exactly one brief wheel  when i do the things that earlier would trigger this to go on and on perpetual. 

You can add to this that this would have to be done every time i start DPP, then it would run fine for a few minutes. However we are not quite finished yet:

So below the process in the task manager, there was an expandable instance of the same name (Nvidia Container). This i was allowed to stop using. Now this might have seemed fine, but when i started DPP again, there is no nvidia container to kill any more, but the same problem occurs again. 

Thus whatever is reset when i attempt to end task, but not stop a process is there still when the process is not running. I guess one could go crazy over less. At least i have a way to stop this maddening feature if i get the nvidia container up and running again. However it does seem it is not NVidias fault. 

I also noticed that the left side folder tree does appear different when i use the end task function. (Icons appear in a different order, and some that were expanded, clearly will not remain so when the wheel stops bugging me. 

So it has taken a step from plain annoying to mor weird. It does seem to make sense that it is some kind of search / indexing that keeps bugging, but why could it help to restart the Nvidia Container, when it does not help to shut it completely..?

VIP
Posts: 8,203
Registered: ‎08-13-2015

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

Why NVidia? Because it builds previews. DPP also adopts some default multimedia behaviors from Windows, which means it adopts some settings from Windows Media Player; ie; startup folder.
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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 8
Registered: ‎05-18-2019

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

It does seem strange. I tried to update the Nvidia Driver (it was due time anyway), put it did not help in any way. The problem persists (i have tried change all the Media player and DPP startup folders, but it doesn't make any difference). 

I know this thing is file related, but changing startup folders has no effect on my system, so there has got to be something more to it.  

 

At least now i know that i can open the Task manager, "end" Nvidia container process, but not stop the "Nvidia DIsplay Container LS" Service. As long as i boot that process, i will have peace for the remainder of my session with DPP. 


Reputable Contributor
Posts: 544
Registered: ‎01-25-2018

Re: DPP4 version 4.9.20 Hangs Frequently Becomes Unusable

Depending upon your card, it may have also installed Geforce experience from Nvidia as part of the standard install.  Unless you are using the machine for gaming, get rid of this because it has caused a lot of Windows 10 issues.  I installed a Nvidia RTX 2060 recently and had to remove a bunch of extra stuff that auto install with the current driver download.

 

I have a couple of instances of NVIDIA container running, one with Display Container LS nested within that takes care of running the NVIDIA configuration program.  If you let Geforce experience live, it will launch a lot of other stuff that you probably don't want.

 

Rodger

EOS 1DX M2, 1DX, 1D M2, EOS 650 (film), many lenses, XF400 video
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