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New Contributor
Posts: 1
Registered: ‎02-13-2020

Canon Camera Connect not working on ipad

I have an iPad running IOS 13.3.1 and the latest version of Canon Camera Connect. I can connect my Canon G5X and the iPad to each other via WiFi but the app doesn’t recognize they are connected. Everything works fine with an iPhone 8. It appears that the app running on the iPad has a bug. Any suggestions?
Product Expert
Product Expert
Posts: 997
Registered: ‎10-17-2012

Re: Canon Camera Connect not working on ipad

Jdrenkow, 

We recommend uninstalling the Camera Connect application from your tablet and then re-install the application.  

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