02-19-2019 08:47 AM
Solved! Go to Solution.
02-19-2019 12:44 PM - edited 02-19-2019 12:44 PM
In this type of situation it sounds like a good idea to establish a fresh connection between the camera and phone. Before starting a new connection I recommend a couple of things. I would first uninstall the Canon Camera Connect App from your smartphone, reboot the phone, and then re-install the App. This will make sure the the App is completely uninstalled and latest version of the App is installed fresh.
I would then go to the Wi-Fi option in the 3rd Setup (yellow wrench) section of the camera's menu, and set Wi-Fi to disable. After disabling the Wi-Fi turn the camera OFF then back ON. Now go back to the Wi-Fi option in the menu and enable it.
Now select the Wi-Fi function option in the menu and choose the Connect to smartphone icon to begin the connection again. If the Connect to smartphone screen shows "Choose Set." and "Review/Change settings", pick the review change settings option to go through the setup process again. If the Connection method screen appears choose the "Camera access point mode" option and proceed through the setup instructions on the camera.
This information can be referenced in the Wi-Fi function instruction manual for the 70D HERE.
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02-22-2019 04:03 PM
03-25-2019 07:08 AM
I have a G7x mark 1 and and iPhone SE running iOS 12.1.4. Camera Connect has been working fine for at least a year but has now stopped working (possibly with the latest iPhone OS upgrade). Now the iPhone recognises the camera WiFi in settings but the camera will not find the iPhone. I have been through the business of deleting the app, rebooting the phone and reinstalling the app (2.0.0) and also 'resetting' the WiFi on the camera it still will not connect. Help please. This has been a very useful app and I am dismayed that it now does not work.
06-30-2019 12:50 PM
I am having a similar problem with my M50. I’m trying to download a video to my device and it keeps showing the error message that I don’t have sufficient space on my ipad when I practically have triple of what the video needs. I’ve done all the steps you suggested to Toodyt but it still isn’t working.
A month ago it was working fine with my Rebel t6i but now it just doesn’t want to work no matter what I do.
08-14-2019 09:08 PM
Having a similar issue since upgrading to a Glaxy Note 9 from a Note 4 - both Android. Camera connect worked great on the old phone and my EOS 80D. Once the camera and phone were connect via WiFi, a click on "Remote Live View Shooting" in the APP established the EOS 80D connection in the APP and I was in business. With the new camera, WiFi connects just fine. But the click on "Remote Live View Shooting" launches "Easy Connection Guide" which never attaches to the WiFi connection. The screen sequence ends with something like "CLICK TO SEE WIFI CONNECTIONS", which of course shows the SSID of the camera and a status of connected. And that's all she wrote. The APP just sits there as useless as a wart. I have to kill "Easy Connection Guide" as it never terminates and has no DONE button.
Is this something broken in Camera Connect 22.214.171.124? Or an incompatability with the latest Android? The Note 4 had not had a system update distributed in three years, so both the APP and OS were back leveled.
08-16-2019 02:03 PM
PROBLEM SOLVED. Apparently the latest version of Camera Connect is picky about the camera nickname. We had it set to the name of the camera owner. Once we reset it to the default "EOS80D" the APP connected to the phone immediately upon the WiFi connection being established. Apparently the APP didn't recognize the camera's SSID built from the non-default nickname.
09-03-2019 09:48 AM
Ok, I have tried everything that was mentioned above and I still have the issue of blurry images and images that don't want to download.
Worked perfectly before until I updated my Iphone 8 to ios 12.4.1
Any other help would be greatly appreciated.
09-14-2019 04:19 AM
Switched from Android S2 to Android Se5 tablet, camera connect worked fine for a time, now stuck on quick connect loop, needs password (I don't have one). Have deleted and rebooted then reinstalled app, no luck. EOS80D. Help please- on a big vacation and very frustrating. (App does show it is seeing camera on quick connect page, but then says not connected).
09-16-2019 12:01 AM
Just started having the same issue on vacation. I have uninstalled the app and reinstalled and when I get to the device can operate the camera, it immediately disconnects. What’s going on?