03-22-2023
11:45 PM
- last edited on
03-22-2023
11:58 PM
by
SamanthaW
after dowloading the installer, the microsoft system says the app is not compatible. i do not even know what driver or what microsoft app to go to in the Microsoft store. what do i need to do to proceed?
03-22-2023 11:59 PM
Hi!
To have a better understanding of your issue, please let everyone know the specific Windows operating system on your computer along with any other information that may be helpful for the Community to help you.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
03-23-2023 10:32 AM
Greetings,
This installer is for W10 and W11.
It includes the R40 driver, CaptureOnTouch and the product manual.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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