@injazit e-zpassnywrote:
I cannot able to use this scanner on my windows11 laptops and pc's. Please let me know how we can fix it. While trying to open the application it keeps closing. On windows 10 it works very well.
The inability to use your Brother scanner on Windows 11 laptops and PCs, where the application closes upon opening, is a known issue, particularly after the Windows 11 24H2 update. This problem is often linked to a faulty eSCL protocol in the update. Start by ensuring Windows is updated to KB5048667 or later. Then, try restarting your computer, updating or reinstalling the Brother drivers (uninstalling existing ones first), and checking Windows Firewall settings to allow Brother applications and necessary UDP ports. Running the System File Checker might also help. As a temporary workaround, the built-in Windows Scan app might work. If all else fails, consider rolling back Windows 11. Check Brother's support site and forums for specific fixes related to this issue.
