cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imageFORMULA P-215II macOS Sonoma driver availability

WCFKDental
Apprentice

When will there be a driver for Sonoma?

We have an ImageFORMULA P-215II and a ImageFORMULA R10 that we're unable to use since we purchased new Macs.

3 REPLIES 3

ArthurJ
Product Expert
Product Expert

Hi,

The most up to date driver for the P-215II can be found HERE. As for the R10, this scanner is a plug an play scanner and does not have drivers. 

If the scanner is not detected, try a different USB port or if connected to a laptop, make sure the laptop is connected to an outlet and not running off battery. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

We are still getting a driver error with the R10.  I was able to get the P-215II working on one computer but not on the computer we most need a scanner on. Any reason that would be?

Hi,

It could be a security setting on the computer that is not allowing the R10 to open correctly when plugged in. 

I will have to recommend that you call our support team at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).

We look forward to hearing from you. 

Avatar
click here to view the gallery
Announcements