01-31-2024
10:08 AM
- last edited on
01-31-2024
10:14 AM
by
Danny
I'm stumped here. I downloaded the ISIS & TWAIN P-150 scanner driver and when I attempt to run setup.exe, the program runs and loads about 1/4-1/3 of the way and crashes. Everything I have troubleshooted as not fixed the issue. Here is what I have tried:
Here is my system information:
Edition Windows 10 Pro
Version 22H2
Installed on 4/16/2023
OS build 19045.3930
Experience Windows Feature Experience Pack 1000.19053.1000.0
If any more information would be helpful, let me know. Thank you for any insight.
01-31-2024 10:33 AM - edited 01-31-2024 10:39 AM
Greetings,
Do you have a 3rd party anti-virus software installed?
Review the Event Manager and see if there is error information.
Take a look at the MS Program Install and Uninstall troubleshooter.
Fix problems that block programs from being installed or removed - Microsoft Support
I've used this with success in the past.
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.