imageFORMULA DR-C225 UI Causes Programs to Crash when using TWAIN Driver

[Balexander]

When scanning with the DR-C225 and utilizing the UI to configure the scanner while scanning into several programs the scanner will then go through the scanning process and then fail to respond afterwards.  Some programs will lock up entirely and must be stopped from the task manager. Other programs will continue to function but will no longer be able to access the scanner. Windows 10 and Windows 11 using the latest driver from the website V1.1.12005.15001SP2

[ArthurJ]

Hi,

Based on this type of issue, I recommend you reach out to our support team. They can be reached  at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).

We look forward to hearing from you.