07-24-2023 11:42 AM
When I scan a photo using the IJ Scan utility (or any other scan software for that matter), the resulting image is not cropped and contains a lot of white space from the surrounding area of the flatbed. Running Win 11. What is the solution? Works properly when connected to my wife's laptop (Win 10).
07-27-2023 01:25 PM
Hi,
You can adjust the cropping frame within IJ Scan Utility. Please click HERE for more information.
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07-27-2023 03:19 PM
Thank you for the reply, but this does not help. I am not trying to do an image stitch. The scanner used to automatically crop the photo size (ie. 4x6) when I used the Photo or Auto Scan. Since I posted this, it is now working sporadically. Sometimes it crops the photo correctly, other times there is a thin line of white space under the photo and other time there is white space that continues from the bottom of the photo to the end of the flatbed. It is also the same on my other laptop. If I disconnect it and let it sit a while, sometimes it starts working again for a while.
01-06-2026 08:08 PM
Hi, did you have any luck resolving this? I am going around in circles here! We have hundreds of photos to scan out of our albums and the auto cropping was a major factor!
01-14-2026 11:37 AM
Hi - I haven't used the scanner in some time, but I just tried a couple pictures and it seems to be working for those two. (using IJ Scan) I see from two years ago I said it was sporadic, so I don't know. I plan on digging into some photos later this year. Keep me posted if you find a resolution. I am currently running Win 11, 10.0.26100
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