LIDE 110: Photoshop doesn't recognize my scanner

[JoeStrike]

I have an LIDE 110 scanner. When I try to scan a picture into Photoshop and select my scanner from the WIA support, even though the scanner is installed and appears in the "which device do you want to use" window, I get a "no compatible devices were detected" message. What am I doing wrong?

[Ron]

Hello JoeStrike.  Thanks for letting us know what Canon product you've got. The CanoScan LiDE 110 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.  

If the problems with the unit are limited to using Photoshop, you may want to check with Adobe support for specific help with Photoshop compatibility.

Hope this helps!