10-27-2022 09:55 AM
When scanning in duplex with the feeding option set to 'Automatic Feeding', the back page image is not delivered to the scanning software until either the following page is scanned, or the scanning operation is cancelled from the scanner panel.
11-02-2022 12:25 PM
While we understand that the forum may be the preferred method, the real time feedback of a live technical support call would be very beneficial in this case.
It is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you.
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