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CanoScan LiDE 400 Windows 11 Compatibility

pabweb925
Apprentice

I just bought a ne lide 400 scanner. The specs stated this item was compatible with Windows 11.  I have a new Windows 11 computer and I'm trying to set up the Lide 400 scanner.  I've made sure the computer software is up to date and I have installed the scanner driver updates from the Canon website.  The end result is that the scanner  installs to a point.  I can manually scan.  However, I can not get the scanner to interact with the computer any further.  I have no icons on my desktop to operate the scanner.  I can not get the document from the scanner to the computer and I really don't know what else I'm missing.  Please help me resolve this issue.  I don't want to have to return the scanner.  Petrina 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

 

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