05-10-2023 05:37 PM
Downloaded the driver and software package. After I extract the files it gives me this message.
Problem: To install the software, you must be logged in to an administrator account.
Click [OK] to cancel the installation. If you are using the CD-ROM, remove it after clicking [OK]. Log in to an administrator account, then install the software.
Using this driver on this page: Canon Support for CanoScan LIDE 400 | Canon U.S.A., Inc.
CanoScan LiDE 400 Full Driver & Software Package (Windows)
Last Updated : 11-Mar-2022
Issue Number : 0100962901
I'm currently logged into an administrator account, but still get this error.
Any help will be appreciated!
01-20-2026 11:52 AM
Ref.: LiDE 400
01-20-2026 12:07 PM
The way I solved it was to create a new local admin, then I installed the software and then deleted the local admin account after.
You then don't get any shortcuts so have to go find the programs in explorer instead!
01-21-2026 04:01 AM
Thank you, we have resolved this problem.
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