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CanoScan LiDE 400 Driver install needing Administrator

gabrielrosnm
Apprentice

Downloaded the driver and software package. After I extract the files it gives me this message.

Problem: To install the software, you must be logged in to an administrator account.
Click [OK] to cancel the installation. If you are using the CD-ROM, remove it after clicking [OK]. Log in to an administrator account, then install the software.

Canon LIDE400.png

Using this driver on this page: Canon Support for CanoScan LIDE 400 | Canon U.S.A., Inc.

CanoScan LiDE 400 Full Driver & Software Package (Windows)
Last Updated : 11-Mar-2022
Issue Number : 0100962901

I'm currently logged into an administrator account, but still get this error.

Any help will be appreciated!

12 REPLIES 12

BNOE
Apprentice

Ref.: LiDE 400

The way I solved it was to create a new local admin, then I installed the software and then deleted the local admin account after.

You then don't get any shortcuts so have to go find the programs in explorer instead!

BNOE
Apprentice

Thank you, we have resolved this problem.

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