08-07-2026 09:22 PM
At 2400 dpi it skips 4 pixels every 1728 pixels.
At 1200 dpi it skips 2 pixels every 1728 pixels.
At 600 dpi it skips 1 pixel every 1728 pixels.
I've attached 200x200 segments of a 2400dpi scan at 1728 pixel intervals, you can see in the middle of each section several pixels are skipped. This issue is particularly evident on high detail areas and diagonal lines.
example.png
High detail example:
example2.png
How can I prevent this from happening?
08-08-2026 10:28 AM
Greetings,
This is is a known hardware limitation. I took this directly from AI. These are not my own words.
Why this happens.
How to resolve
~Rick
Bay Area - CA
~R5 C (1.1.3.1), ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800, ~RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
08-09-2026 11:53 PM
hi, the AI doesn't understand the issue. (LiDE 300 can't even change DPI arbitrarily, it's preset)
I'd like to know if the hardware is incapable of not skipping parts of the page or if there's potential for a driver patch. I've had other canon scanners without this issue so it surprises that the currently sold and supported model does.
08-10-2026 11:27 AM
Greetings,
I think it understands it just fine. 😉
This was not taken from AI and is my own words.
This behavior is a hardware restriction imposed by the multiple photo diodes in the image bar. The lide 300 and 400 do not use a single image sensor. They use multiple smaller sensors (CIS) across the entire scan bar. The device uses firmware to stitch image data together to the supported 8.5 in. horizontal width of the x-axis. Because the machine does not use a single image sensor, pixels can be skipped depending on the resolution you select every 1,728 pixels. This is a standard mathematical calculation. This may not be true of other brand scanners (which I cannot speak to) but it's how the Canon (300/400) scanners work.
The lide 300 is an entry-level scanner. So depending on the image resolution that you select, you can miss one pixel or more (depending on the resolution you select) at the end or beginning of the next line.
27 sensors, each capable of capturing 64 pixels equals 1728 pixels.
~Rick
Bay Area - CA
~R5 C (1.1.3.1), ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800, ~RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
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