cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannon Lide 400 scanner not separating photos all the time

dixielee83
Apprentice

I am having the same issue and other scanning issues.  I have uninstalled and reinstalled software. Downloaded updated drivers. Issues include: Sometimes separating some of the photos and sometimes it doesn't. Also, I will have 4 photos on the glass and it will scan 3 of the 4. Or it will scan 2 together and separate the other 2. It seems like it has to be a software issue. but it used to work and the settings are the same. I am on a Windows 10 operating system. I have gone through all the settings. 

Does anyone else have this issue?

1 REPLY 1

Paulio1
Apprentice

Yes - exactly the same issue. It was all fine for the last few years - I haven't changed anything except updated from Windows 10 to 11.

Announcements